We respect your privacy. This policy explains what information we collect, how we use it, and when we may share it with third parties connected to the plumbing referral process.
Information We Collect
We may collect your name, phone number, zip code or city, plumbing issue description, consent information, and details you provide through our contact or callback form. We may also collect basic technical information such as browser type, device data, pages viewed, and referral source for analytics and site performance.
How We Use Your Information
We use the information you provide to understand your request, contact you about your plumbing service inquiry, and match you with a relevant local provider in our network. We may also use it to improve our service, monitor traffic, and maintain operational records.
Third-Party Sharing
To handle your request, we may share the information needed to connect you — such as your phone number, location and issue type — with independent plumbing companies, referral partners and lead networks that route requests to providers. We may also share data with analytics providers, communications tools, and service providers that support the operation of our website and lead-generation process, as permitted by law.
Cookies & Tracking
Our site may use cookies or similar technologies for analytics, website performance, and user experience. You can manage cookie settings in your browser and choose whether to accept or reject them.
Approximate Location
We may use your approximate location — city or state level, derived from your IP address, the page you visit, or the link you followed — to show service areas and phone numbers relevant to you and to improve our advertising and site experience. To do this we may send your IP address to a geolocation provider. We store only the resulting approximate city/state for a limited time, not your IP address, and we do not use GPS or request precise location from your device.
Your Rights
You may request to review, correct, or delete personal information we hold about you, subject to applicable legal requirements. To make a privacy request, contact us through the contact page or by phone.